How quickly does Keenan Group respond to inquiries?▼
We typically respond within 5-15 minutes. For urgent matters, call (512) 415-7653 directly.
What areas does Keenan Group cover?▼
We serve all of Austin and the surrounding areas, with deep expertise in Northwest Hills, Westlake Hills, Tarrytown, Barton Creek, Zilker, Clarksville, Rollingwood, Steiner Ranch, Lakeway, and Rob Roy. We also handle waterfront properties on Lake Austin and Lake Travis.
Can I schedule a private consultation?▼
Yes. We offer private consultations at our office (4206 Venado Dr, Austin TX 78731), at your home, or via video call. These are confidential and obligation-free. We find that an initial 30-minute conversation helps us understand your goals and timeline before recommending next steps.
What makes Keenan Group different from other Austin teams?▼
Joe and Cara Keenan are a husband-and-wife team with 1,000+ career transactions and 25+ years of Austin market experience. Cara is a 4th-generation Austin native and 3rd-generation Austin Realtor. Joe is a US Air Force Academy graduate with an MBA from St. Edward's University. We hold 14 professional designations including CRS (the highest residential designation) and CLHMS (Certified Luxury Home Marketing Specialist).
Does Keenan Group work with both buyers and sellers?▼
Yes. We represent luxury buyers, first-time buyers, relocation clients, investors, and sellers across all price points. Our seller clients benefit from Compass's 3-Phase Marketing Strategy, Private Exclusives network, and Concierge home preparation program. Buyers get access to off-market inventory and data-driven negotiation strategies.
What are Keenan Group's office hours?▼
Keenan Group is available 8:00 AM - 8:00 PM Central Time, Monday through Saturday, and 10:00 AM - 6:00 PM on Sundays. Emergency and urgent-matter calls routed direct to Joe Keenan's mobile after-hours via the main line (512) 415-7653. Response within 4 business hours for all new inquiries.
How do I schedule a property consultation?▼
Three ways: (1) Call (512) 415-7653 and ask for a consultation slot, (2) Email keenan@compass.com with your target property details or general goals, (3) Submit the contact form on this page. We'll respond within 4 business hours with 2-3 time slots. In-person consultations happen at our office (4206 Venado Dr), at your home, or via video call. All consultations are confidential and obligation-free.
What should I prepare for a first consultation with Keenan Group?▼
For buyers: general budget range, preferred areas, target move timing, family/school needs, lifestyle priorities. For sellers: recent improvements with rough costs, current mortgage balance, target net proceeds, and timing flexibility. None of this is required - we can start with just a conversation about your goals. We handle all the research and data work.
Does Keenan Group work with out-of-state buyers?▼
Yes. Keenan Group has closed dozens of fully-remote transactions for relocation clients from California, New York, Illinois, Washington, Colorado, Texas (intrastate), and international buyers. We provide HD video tours, FaceTime walkthroughs, detailed inspection coverage, DocuSign closings, and coordination with relocation companies. Many out-of-state buyers close within 30-60 days of arriving in Austin.
Can I meet with Joe or Cara directly?▼
Yes. Every Keenan Group client works directly with Joe or Cara Keenan as principals. We do not hand off active transactions to junior associates. Aiden Keenan, Lyzet Pierce, Pearl Staudinger, Jack Richards, Leah Schimberg, and Sean Satterfield support the client experience in their respective roles, but Joe or Cara lead every consultation, negotiation, and closing.
What documents should sellers gather before a listing consultation?▼
Helpful documents: HOA documents (if applicable - bylaws, financial statements, any pending special assessments), original survey (if available), improvement records with dates and costs, current insurance policy, property tax bills from recent years, utility bill history, warranty documents on major systems (HVAC, roof, appliances). None are required for an initial consultation - we gather them if you decide to list.
Where is the Keenan Group office?▼
Keenan Group is located at 4206 Venado Dr, Austin, TX 78731 in Northwest Hills. Free parking on-site. The office is open by appointment to maintain client privacy. Please schedule your visit via phone or the contact form before arriving. Video consultations available if you prefer.
Does Keenan Group work with investors and developers?▼
Yes. Keenan Group represents investors in single-family rentals, small multifamily, teardown-rebuild opportunities, and Austin luxury investment properties. We analyze cap rates, rent comps, and appreciation trajectories for investment decisions. We also work with developers on land assemblage, subdivision rezoning, and new construction marketing. Contact (512) 415-7653 to discuss your investment thesis.
Can I request a specific agent on the Keenan Group team?▼
Most principal clients work directly with Joe or Cara Keenan. If you need support from a specific team member, mention that in your inquiry and we'll route accordingly. The team operates under Joe and Cara's direct supervision with the same quality standards.
