What Is Compass Concierge?

The Keenan Group has used Compass Concierge on 40+ Austin listings in the past three years. Compass Concierge is a pre-sale home improvement program that provides upfront funding for repairs, staging, landscaping, and updates - with no out-of-pocket cost to the seller until closing. As of Q1 2026, Compass Concierge has funded over $1 billion in home improvements nationally, and Compass-sold homes in Austin that are pre-marketed before going active see 16% fewer days to contract and 78% fewer price drops.
"We've used Concierge on 40+ listings in the past three years. The average ROI is 2-3x on the improvements we recommend. A $15,000 staging and paint investment on a Northwest Hills listing last quarter helped it sell in 11 days at 98% of list price - the unstaged comparable two doors down sat for 67 days." --- Cara Keenan, CLHMS, Million Dollar Guild
Here are the 10 highest-ROI ways our Austin sellers use Concierge.
1. Curb Appeal: Home Exterior and Landscape Refresh

First impressions happen before buyers walk through the door. Strong curb appeal creates the positive first impression that attracts more buyers and increases perceived value. Whether it's a power wash, trimming shrubs, fresh mulch, or a new front door, curb appeal is where it all starts.
In Austin's luxury market, native landscaping with live oaks, xeriscaping, and limestone accents signal "Hill Country" to buyers. Concierge covers it.
2. Decluttering: Overcome the Overwhelm
Decluttering strategies range from removing excess furniture to create more open spaces, to organizing closets and storage areas to showcase the home's potential for functionality. Other methods include depersonalizing by packing away family photos and personal items, as well as minimizing decor to keep the focus on the home's features.
Most sellers know they need to declutter but struggle with the execution. Concierge can fund professional organizers and storage.
3. Paint: Interior and Exterior
Fresh interior paint is one of the most cost-effective ways to make a home feel modern and well-maintained, instantly brightening up spaces and appealing to buyers. Exterior paint refreshes curb appeal dramatically.
Our recommendation: warm whites and light greiges throughout. In Austin's luxury market, Benjamin Moore White Dove and Sherwin-Williams Alabaster are the go-to choices.
4. Staging: Professional Presentation
Many sellers hesitate to invest in professional staging, thinking they can manage it themselves. Professional stagers have the expertise to highlight a home's strengths - resulting in faster sales and higher offers, ultimately offering a strong return on investment.
In our experience, staged homes in Northwest Hills and Tarrytown sell 30-50% faster than unstaged comparable properties.
5. Flooring: Refinishing or Replacing
Refinished or new flooring is one of the biggest ROI uses. It gives the home a clean, updated feel, removes signs of wear, and can create a healthier indoor environment. In Austin, wide-plank white oak is the current luxury standard. Concierge can fund full refinishing or replacement.
6. Inspection Repairs: Mitigate Issues Before They Kill Deals
Home inspections can uncover unexpected issues - sewer line problems, chimney issues, mold, asbestos, or underground tanks. These surprises often require costly repairs or remediation and can significantly impact a sale.
Smart sellers get a pre-listing inspection and use Concierge to address issues before buyers discover them during due diligence.
7. Plumbing and Electrical: Health and Safety
Take care of faulty outlets, leaky faucets, and pipe leaks before they become negotiation leverage for buyers. These are small investments that prevent big price reductions.
8. Basements and Foundations: Moisture and Drainage
A dry and healthy foundation is essential because it protects the home from moisture damage, mold growth, and structural issues. In Austin's clay-heavy soil, foundation work and drainage corrections are common Concierge uses.
9. Refreshed Kitchens and Bathrooms: High Return on Investment
Whether you're updating hardware, painting cabinets, replacing flooring, countertops, or even appliances, Compass Concierge covers every step. Did you know that you can reglaze tiles and paint over cabinets? Reglazing tile and painting kitchen cabinets are both cost-effective home improvement solutions that can dramatically refresh and modernize spaces without the expense of a full renovation.
10. Creative Use Cases: Flexible Program
In addition to the standard updates, Compass Concierge can be used in creative ways that go beyond simple repairs and renovations, including moving costs, short-term housing, storage units, and many other uses.
The Compass Advantage: Pre-Marketing by the Numbers
Compass-sold homes in Austin that are pre-marketed before going active on the MLS see:
- 16% fewer days to contract
- 78% fewer listings with price drops
Combining Concierge improvements with Compass's three-phase marketing strategy (Private Exclusive, Coming Soon, then Active) gives sellers maximum exposure at the highest possible price.
How to Get Started
Contact the Keenan Group for a complimentary Concierge consultation. We will walk through your home, identify the improvements that will deliver the highest return, and manage the entire process from vendor selection to completion.
- Phone: (512) 415-7653
- Email: keenan@compass.com
- Home Value Estimate: thekeenangroup.com/home-valuation
Related Resources
Frequently Asked Questions
How much does Compass Concierge cost?
What improvements does Compass Concierge cover?
Is Compass Concierge available for all price ranges?
How much ROI does Compass Concierge deliver?
*Compass Concierge loans are provided by Notable Finance, LLC, NMLS #1824748, and are made or arranged pursuant to a California Finance Lenders Law license. Loan eligibility is not guaranteed and all loans are subject to credit approval and underwriting by Notable. Compass is not a lender and is not providing loans as part of the Compass Concierge program.*
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