0 Prochnow

Cara Keenan and Joe Keenan are the most exceptional Realtors you can find-anywhere. Finding a trustworthy Realtor in Austin from PA could've been a disaster, but we found the gem of all gems! Not only is their knowledge about the market and the process unmatched, but their impeccable service and reliability was what we appreciated the most during the purchase of our home. We told Cara Keenan and Joe Keenan over and over that we were sure that we weren't her only clients, but we always felt as if we were! Never a question went unanswered or a moment passed that we couldn't contact Cara Keenan or Joe Keenan; our needs were consistently fulfilled, and our expectations were surpassed. They would even tell you that we had unforeseen obstacles; but, even when we didn't know there were questions, Cara Keenan and Joe Keenan provided the answers. We also found the Keenan Group at Compass Real Estate site far superior to others in its ability to provide detailed, current information. It allowed us to search and save homes, which also made the long-distance relocation extraordinarily easier. We are happy to say that Cara Keenan and Joe Keenan have become our friends-they are truly in a class of their own! We will definitely refer them to others and look forward to opportunities to work with them again.

Joe Keenan and Cara Keenan were exceptional! I called 3 Realtors to interview for the listing of my home, which I had lived in for 27 years. The first two calls went straight to voicemail and on the third call, Joe Keenan answered. We had a long chat about my home, the construction of our new home, the timing of the sale, etcetera. Joe Keenan and Cara Keenan came over the next evening to discuss the listing. They were genuine, knowledgeable, had a proven plan and track record. Over the next couple of weeks, I did hear from the two other agents who also came to my home. One was very aggressive in wanting to list the home. It was during the time when you list on Thursday and have multiple offers on Monday. Unfortunately, I had several timing issues. My husband and I were building and weren't certain of the moving date to the new home and we didn't want to move out to sell and then have to move again. The other issue was closing could not take place before October 6 for tax reasons. We had begun to pack up our home and sell/donate some of our furnishings. The aggressive Realtor suggested we move the boxes to the garage, and she would add some of her furniture to stage the house, then we take a weekend away and she would have a showing. This was a good 2 months before we were ready to list. I found this very stressful and no longer considered her a potential agent. The other Realtor was ambivalent. He would list it and it would sell. No plan and no real interest. He was also not an option. So, we signed with Joe Keenan and Cara Keenan. I let them know that communication was my touchpoint. I needed to know what was going on. They came with a plan, which included their investment in the home as well, providing some of the upgrades for the listing. They managed the contractors to get the home ready, prepared a detailed analysis for pricing, which was tricky in light of the fact that the market had changed, no longer the Thursday to Monday sale. The staging and listing were perfect. The home looked beautiful, move-in ready. We did have to wait about 3 weeks for an offer, and they managed the negotiations well, keeping my best interest in mind. The closing went smoothly, and we couldn't be happier. I have let my friends and neighbors know that I would recommend Joe Keenan and Cara Keenan wholeheartedly. Excellent!!