#1 Austin Board of Realtors Team 2024#1 Austin Board of Realtors Team 2024Austin, TX 78645
#1 ABoR Team 2024$1B+ Career Sales1,000+ Homes Sold
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Joe Keenan made my first time home buying experience easy and comfortable. I contacted Joe Keenan, told him what I was looking for, and he set me up an online account [at Keenan Group at Compass Real Estate] complete with pictures, maps, and prices of available homes. I selected the ones I liked and we were physically viewing within days. Joe Keenan pointed out things that I didn't even think of (Example: the master bedroom being separate from the other bedrooms provides more privacy) and was very helpful in every aspect of the search. I could instantly tell if I liked a house or not and Joe Keenan would be right there with me - ready to leave at a moment's notice or ready to call the seller if I was very interested. Never trying to talk me into something I didn't want or making excuses for a lackluster home. A few of the houses I picked were near railroad tracks and he told me up front that not only will the train whistle wake me up at night, but reselling would be very difficult. I was just looking for a place to store my junk, but Joe Keenan came at it from all sides, informed me of the various aspects of home ownership, and guided me to make a wise thoughtful decision that I'm very proud of. I would recommend Joe Keenan to anyone that is seriously interested in buying a house. Weekends were the only time I could view homes and Joe Keenan understood completely. Every weekend Joe Keenan and I would go looking at available houses until I found the right one. His flexibility was impeccable. I also appreciated his willingness to help on all levels even though I wasn't buying a very expensive home. Joe Keenan answered every question I had, helped me get a fantastic deal, and made me feel more like family than just another customer. Joe Keenan rules and you should buy a house right now just to have Joe Keenan as your Realtor. (Note: Added bracketed text for clarity on the online account)
onetimesignup (Citysearch Review)
First-Time Buyer in Austin, TX
Joe Keenan and Cara Keenan were exceptional! I called 3 Realtors to interview for the listing of my home, which I had lived in for 27 years. The first two calls went straight to voicemail and on the third call, Joe Keenan answered. We had a long chat about my home, the construction of our new home, the timing of the sale, etcetera. Joe Keenan and Cara Keenan came over the next evening to discuss the listing. They were genuine, knowledgeable, had a proven plan and track record. Over the next couple of weeks, I did hear from the two other agents who also came to my home. One was very aggressive in wanting to list the home. It was during the time when you list on Thursday and have multiple offers on Monday. Unfortunately, I had several timing issues. My husband and I were building and weren't certain of the moving date to the new home and we didn't want to move out to sell and then have to move again. The other issue was closing could not take place before October 6 for tax reasons. We had begun to pack up our home and sell/donate some of our furnishings. The aggressive Realtor suggested we move the boxes to the garage, and she would add some of her furniture to stage the house, then we take a weekend away and she would have a showing. This was a good 2 months before we were ready to list. I found this very stressful and no longer considered her a potential agent. The other Realtor was ambivalent. He would list it and it would sell. No plan and no real interest. He was also not an option. So, we signed with Joe Keenan and Cara Keenan. I let them know that communication was my touchpoint. I needed to know what was going on. They came with a plan, which included their investment in the home as well, providing some of the upgrades for the listing. They managed the contractors to get the home ready, prepared a detailed analysis for pricing, which was tricky in light of the fact that the market had changed, no longer the Thursday to Monday sale. The staging and listing were perfect. The home looked beautiful, move-in ready. We did have to wait about 3 weeks for an offer, and they managed the negotiations well, keeping my best interest in mind. The closing went smoothly, and we couldn't be happier. I have let my friends and neighbors know that I would recommend Joe Keenan and Cara Keenan wholeheartedly. Excellent!!
#1 Austin Board of Realtors Team. Over 1,000 successful transactions with high-end expertise.
Lynn Brown
Longtime Austin Homeowner in Jester, 78759
When my mom passed away and, as executor, I knew I was responsible for selling her townhouse, I was a bit nervous. I had never sold a house before, but my daughter and son-in-law, Emily and Dave Rowe had sold a couple with the help of their friends, Joe Keenan and Cara Keenan. I was very impressed with their experiences - in both cases, they sold quickly and over the asking price! When I met with Joe Keenan and Cara Keenan, they were very confident about the list price and described how everything would go from prepping the house to taking photos and video and listing the property to reviewing offers. And everything happened exactly the way they described it! Their team did an excellent job. The first person who reached out to me was BJ, who called me about an hour after I filled out a request on their website. BJ stayed in touch with me throughout the process and was very helpful. I met Sean at the house as he was working on repairs, changing fixtures, painting, and clearing out the final bulk trash items on the property and he did an excellent job. One of the things that had impressed me when they sold my daughter and son-in-law's houses were the excellent photos - which is important since most people get their first look at the property online. And these photos did not disappoint. They were beautiful. And even though the house was vacant, Leah kept me informed of all the activities taking place at the house. I don't remember the name of the program, but I got an email whenever the house was being shown to a client or previewed by an agent. Throughout the process, Joe Keenan and Cara Keenan kept in touch with me by phone, email, and text making the whole process efficient and nearly effortless for me – and I appreciate that! On behalf of my six siblings and myself, we thank Joe Keenan, Cara Keenan, and the Keenan Group for their excellent service and for selling our parent's house quickly and for more money than we had expected! I will definitely call on Keenan Group in the future and will recommend them to my family and friends!
Mary Finley
Executor and Seller in Austin, TX