560 Upper Elgin River Elgin

Joe Keenan made my first time home buying experience easy and comfortable. I contacted Joe Keenan, told him what I was looking for, and he set me up an online account [at Keenan Group at Compass Real Estate] complete with pictures, maps, and prices of available homes. I selected the ones I liked and we were physically viewing within days. Joe Keenan pointed out things that I didn't even think of (Example: the master bedroom being separate from the other bedrooms provides more privacy) and was very helpful in every aspect of the search. I could instantly tell if I liked a house or not and Joe Keenan would be right there with me - ready to leave at a moment's notice or ready to call the seller if I was very interested. Never trying to talk me into something I didn't want or making excuses for a lackluster home. A few of the houses I picked were near railroad tracks and he told me up front that not only will the train whistle wake me up at night, but reselling would be very difficult. I was just looking for a place to store my junk, but Joe Keenan came at it from all sides, informed me of the various aspects of home ownership, and guided me to make a wise thoughtful decision that I'm very proud of. I would recommend Joe Keenan to anyone that is seriously interested in buying a house. Weekends were the only time I could view homes and Joe Keenan understood completely. Every weekend Joe Keenan and I would go looking at available houses until I found the right one. His flexibility was impeccable. I also appreciated his willingness to help on all levels even though I wasn't buying a very expensive home. Joe Keenan answered every question I had, helped me get a fantastic deal, and made me feel more like family than just another customer. Joe Keenan rules and you should buy a house right now just to have Joe Keenan as your Realtor. (Note: Added bracketed text for clarity on the online account)

The pandemic made it difficult for us (from Iowa) to personally visit sites of possible homes in Austin and its vicinity. Add to that the prevailing crazy housing market — it made finding and buying your perfect home in another state so daunting, if not next to impossible! But Cara Keenan and the whole of Joe Keenan and Cara Keenan's team made it all feasible for us as if we were just close by! She made it easier for us to look at possibilities, was very responsive, gave much clearer pictures of properties that interested us, and was so patient with us as we go from one property to the next. No pressure. Her words of encouragement helped ease our disappointment each time we found out the house was already sold or our offer was not accepted. Since we could not be there to see the property (which we eventually purchased), she brought the details to us through videos, some of which she made under some bad weather! Now, that's dedication! She has a well-organized team that helped us and anticipated our needs, and made the whole finding-to-closing process so much smoother. Even after closing, the team still communicates with us, trying their best to help us, especially as we are still in the process of moving a few weeks after closing! They're all very caring, very gracious, and highly professional. It truly was a pleasure working with them, and we would highly recommend Cara Keenan and the Keenan Group in a heartbeat!