5504 Salem Walk Dr

Joe Keenan and Cara Keenan were exceptional! I called 3 Realtors to interview for the listing of my home, which I had lived in for 27 years. The first two calls went straight to voicemail and on the third call, Joe Keenan answered. We had a long chat about my home, the construction of our new home, the timing of the sale, etcetera. Joe Keenan and Cara Keenan came over the next evening to discuss the listing. They were genuine, knowledgeable, had a proven plan and track record. Over the next couple of weeks, I did hear from the two other agents who also came to my home. One was very aggressive in wanting to list the home. It was during the time when you list on Thursday and have multiple offers on Monday. Unfortunately, I had several timing issues. My husband and I were building and weren't certain of the moving date to the new home and we didn't want to move out to sell and then have to move again. The other issue was closing could not take place before October 6 for tax reasons. We had begun to pack up our home and sell/donate some of our furnishings. The aggressive Realtor suggested we move the boxes to the garage, and she would add some of her furniture to stage the house, then we take a weekend away and she would have a showing. This was a good 2 months before we were ready to list. I found this very stressful and no longer considered her a potential agent. The other Realtor was ambivalent. He would list it and it would sell. No plan and no real interest. He was also not an option. So, we signed with Joe Keenan and Cara Keenan. I let them know that communication was my touchpoint. I needed to know what was going on. They came with a plan, which included their investment in the home as well, providing some of the upgrades for the listing. They managed the contractors to get the home ready, prepared a detailed analysis for pricing, which was tricky in light of the fact that the market had changed, no longer the Thursday to Monday sale. The staging and listing were perfect. The home looked beautiful, move-in ready. We did have to wait about 3 weeks for an offer, and they managed the negotiations well, keeping my best interest in mind. The closing went smoothly, and we couldn't be happier. I have let my friends and neighbors know that I would recommend Joe Keenan and Cara Keenan wholeheartedly. Excellent!!

The pandemic made it difficult for us (from Iowa) to personally visit sites of possible homes in Austin and its vicinity. Add to that the prevailing crazy housing market — it made finding and buying your perfect home in another state so daunting, if not next to impossible! But Cara Keenan and the whole of Joe Keenan and Cara Keenan's team made it all feasible for us as if we were just close by! She made it easier for us to look at possibilities, was very responsive, gave much clearer pictures of properties that interested us, and was so patient with us as we go from one property to the next. No pressure. Her words of encouragement helped ease our disappointment each time we found out the house was already sold or our offer was not accepted. Since we could not be there to see the property (which we eventually purchased), she brought the details to us through videos, some of which she made under some bad weather! Now, that's dedication! She has a well-organized team that helped us and anticipated our needs, and made the whole finding-to-closing process so much smoother. Even after closing, the team still communicates with us, trying their best to help us, especially as we are still in the process of moving a few weeks after closing! They're all very caring, very gracious, and highly professional. It truly was a pleasure working with them, and we would highly recommend Cara Keenan and the Keenan Group in a heartbeat!