My husband and I made an unexpected move to Austin recently. Joe Keenan and Cara Keenan made it possible for us to not only find a beautiful home that fits our needs but also gave us the knowledge and understanding of the area so we could make an educated decision. From the time we met Joe Keenan and Cara Keenan, they made us feel welcome and went the extra mile to make sure we had all the information we needed on each of the properties we looked at. They also introduced us to Austin in a way that friends would do. They told us about all the great places to eat, visit, and hang out. They both always made us feel like we could bring up any and all concerns we had and gave us the information we needed. Even after the close of escrow, they continue to check in on us to make sure everything is going well and that we have everything we need to begin to settle in this beautiful city. Thank you, Joe Keenan and Cara Keenan, for your hard work!

Joe Keenan made my first time home buying experience easy and comfortable. I contacted Joe Keenan, told him what I was looking for, and he set me up an online account [at Keenan Group at Compass Real Estate] complete with pictures, maps, and prices of available homes. I selected the ones I liked and we were physically viewing within days. Joe Keenan pointed out things that I didn't even think of (Example: the master bedroom being separate from the other bedrooms provides more privacy) and was very helpful in every aspect of the search. I could instantly tell if I liked a house or not and Joe Keenan would be right there with me - ready to leave at a moment's notice or ready to call the seller if I was very interested. Never trying to talk me into something I didn't want or making excuses for a lackluster home. A few of the houses I picked were near railroad tracks and he told me up front that not only will the train whistle wake me up at night, but reselling would be very difficult. I was just looking for a place to store my junk, but Joe Keenan came at it from all sides, informed me of the various aspects of home ownership, and guided me to make a wise thoughtful decision that I'm very proud of. I would recommend Joe Keenan to anyone that is seriously interested in buying a house. Weekends were the only time I could view homes and Joe Keenan understood completely. Every weekend Joe Keenan and I would go looking at available houses until I found the right one. His flexibility was impeccable. I also appreciated his willingness to help on all levels even though I wasn't buying a very expensive home. Joe Keenan answered every question I had, helped me get a fantastic deal, and made me feel more like family than just another customer. Joe Keenan rules and you should buy a house right now just to have Joe Keenan as your Realtor. (Note: Added bracketed text for clarity on the online account)

Joe Keenan and Cara Keenan were exceptional! I called 3 Realtors to interview for the listing of my home, which I had lived in for 27 years. The first two calls went straight to voicemail and on the third call, Joe Keenan answered. We had a long chat about my home, the construction of our new home, the timing of the sale, etcetera. Joe Keenan and Cara Keenan came over the next evening to discuss the listing. They were genuine, knowledgeable, had a proven plan and track record. Over the next couple of weeks, I did hear from the two other agents who also came to my home. One was very aggressive in wanting to list the home. It was during the time when you list on Thursday and have multiple offers on Monday. Unfortunately, I had several timing issues. My husband and I were building and weren't certain of the moving date to the new home and we didn't want to move out to sell and then have to move again. The other issue was closing could not take place before October 6 for tax reasons. We had begun to pack up our home and sell/donate some of our furnishings. The aggressive Realtor suggested we move the boxes to the garage, and she would add some of her furniture to stage the house, then we take a weekend away and she would have a showing. This was a good 2 months before we were ready to list. I found this very stressful and no longer considered her a potential agent. The other Realtor was ambivalent. He would list it and it would sell. No plan and no real interest. He was also not an option. So, we signed with Joe Keenan and Cara Keenan. I let them know that communication was my touchpoint. I needed to know what was going on. They came with a plan, which included their investment in the home as well, providing some of the upgrades for the listing. They managed the contractors to get the home ready, prepared a detailed analysis for pricing, which was tricky in light of the fact that the market had changed, no longer the Thursday to Monday sale. The staging and listing were perfect. The home looked beautiful, move-in ready. We did have to wait about 3 weeks for an offer, and they managed the negotiations well, keeping my best interest in mind. The closing went smoothly, and we couldn't be happier. I have let my friends and neighbors know that I would recommend Joe Keenan and Cara Keenan wholeheartedly. Excellent!!

The pandemic made it difficult for us (from Iowa) to personally visit sites of possible homes in Austin and its vicinity. Add to that the prevailing crazy housing market — it made finding and buying your perfect home in another state so daunting, if not next to impossible! But Cara Keenan and the whole of Joe Keenan and Cara Keenan's team made it all feasible for us as if we were just close by! She made it easier for us to look at possibilities, was very responsive, gave much clearer pictures of properties that interested us, and was so patient with us as we go from one property to the next. No pressure. Her words of encouragement helped ease our disappointment each time we found out the house was already sold or our offer was not accepted. Since we could not be there to see the property (which we eventually purchased), she brought the details to us through videos, some of which she made under some bad weather! Now, that's dedication! She has a well-organized team that helped us and anticipated our needs, and made the whole finding-to-closing process so much smoother. Even after closing, the team still communicates with us, trying their best to help us, especially as we are still in the process of moving a few weeks after closing! They're all very caring, very gracious, and highly professional. It truly was a pleasure working with them, and we would highly recommend Cara Keenan and the Keenan Group in a heartbeat!